Get exactly the support you need
Frequently Asked Questions
Do you have a question about the usage of your product? Find the most frequently asked questions here.
- Why the memory of my Philips player is smaller than stated?
- How long should I charge a GoGear player before first use?
- Does my Philips MP3 player support Audible audiobooks?
- How long does firmware update of the Philips player take?
- What is Audible?
- Will the keys lock while I’m charging my Philips player?
- Cannot download DRM songs directly with my Philips player
- What is Rhapsody and how to use it?
- What versions of ID3 are supported by my Philips player?
- How to clean my Philips GoGear player?
- How do I dispose of or recycle my Philips player?
- How to charge my Philips MP3 player without a PC?
- How to minimize issues with my Philips player?
- How to check the firmware version of my Philips player?
- How to use the bookmark feature in Audio books?
- How to switch on/off my Philips MP3 player?
- How to conserve battery power and maximize playtime?
Other useful links
Manuals & Documentation
- User manual PDF file, 631.9 kB
September 9, 2010 - Service Book DOC file, 1.0 MB
October 7, 2010 - Quick start guide PDF file, 1.5 MB
September 9, 2010 - Product movie 2 FLV file, 16.0 MB
November 1, 2010 - High quality movie 2 MP4 file, 11.4 MB
July 8, 2011 - Service Book DOC file, 1.0 MB
October 7, 2010 - Product movie 2 FLV file, 16.0 MB
November 1, 2010 - High quality movie 2 MP4 file, 11.4 MB
July 8, 2011 - High quality movie 1 MP4 file, 6.2 MB
August 17, 2011 - Product movie 2 FLV file, 15.4 MB
November 1, 2010 - High quality movie 2 MP4 file, 10.5 MB
July 8, 2011 - Leaflet Version: 1.0.3
PDF file, 10.5 MB
June 2, 2019
Software & drivers
- Download fileEnd Users License Agreement file
February 10, 2016
Payment
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