2 year warranty
Discontinued
Frequently Asked Questions
My audio and video are out of sync using a Philips Home Theater connected to a television, how do I fix this?
Why do I see an "ANGLE" icon during playback of some DVD and Blu-Ray movies on my Philips Blu Ray Player? How do I prevent it from showing up automatically?
Why are my self-made Blu-ray discs not playing on my Philips Blu Ray player?
Why do some Blu-Ray discs take some time to load on my Philips Blu Ray Player?
Why are some AVCHD files not recognized for playback by my Philips Blu Ray Player?
How do I update my Philips TV, Home Audio or Home Video device?
How do I turn on subtitles on Netflix?
How can I watch 3D movies?
How can I program my Philips remote to work with my order devices?
What does it mean if I see this error message: "State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation" when running a connection test.
What are the recommended operating and storage, humidity and temperature levels for my Philips product?
Does Vudu work in Canada?
Does my Philips device have the MediaConnect feature?
Why can't I see the volume bar on my Philips Product while watching Netflix or other NetTV apps?
Will a software update fix my Philips TV issue? How can I tell if there is a later version of software for my Philips TV?
What is the USB Port or SD Card Slot used for on my device?
Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product?
How to get sound from my TV/cablebox to my Philips HTS?
How to setup ARC for my Philips Home Theatre system?
Why is Netflix no longer supported on my Philips product?
Troubleshooting
Why can't I change the "Audio Output" on my Philips Home Theater System? Why are the speakers grayed out in menu?
Why do I get the error “Status: Fail. Wireless Network is not found” when trying to connect my Philips TV to my wireless network?
What is VUDU ?
Where can I find my IP address, Default Gateway, Subnet Mask, and DNS Servers?
Why can I only see the Instant Queue in the Netflix app on my Philips TV, Blu Ray player or Home Theater system?
What internet features does my device have? Vudu, Netflix, Facebook, etc…
Warranty and service
Check the terms of your warranty and start a product exchange or repair