This problem can be solved by deleting your temporary files:
In Windows XP, these can usually be found under C:\Documents and Settings\UserName\Local Settings\Temp.
In Windows Vista, these can usually be found under C:\Users\UserName\AppData\Local\Temp.
If all the solutions provided above do not solve the problem, please chat with us (at the upper right corner), call consumer support, or contact your retailer.