Products

Body analysis scale

Body weight measurement, Body fat and BMI analysis, Syncs with Philips health app DL8780/37

Frequently Asked Questions

How do I see the charge of the scale's battery?

When the battery level is below operating value you will see a low battery icon, after which the Philips Body analysis scale will turn off within 4 seconds.

Troubleshooting

Functionality(5)

My Philips scale is giving me incorrect weight results
Why can't I see my BMI on the Philips scale display?
Why can't I see my body fat % on the Philips scale?
The scale does not measure or analyze body fat.
Why can't I measure my bodyfat percentage?

Apps(3)

I received someone else's measurements in the app
I can't upload my weight to the Philips app.
I don't see my weight in the Philips app.

Power/Charging(3)

The display stays empty when the scale is switched on.
The scale display shows low battery then switches off.
The Philips scale switches off automatically.

Reception/Connectivity(1)

Data transmissionto the Philips Health app failed

Error notifications(2)

The scale display shows ---- and then shuts down.
The scale display shows E1

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