Saeco Incanto Super-automatic espresso machine

4 Beverages, Classic Milk Frother, Black, AquaClean HD8911/48


The brewed coffee with my Philips/Saeco espresso machine's is watery

Your Philips/Saeco espresso machine brewing watery coffee can have several causes. Discover how to easily resolve this and enjoy your espresso machine.

During first time use it is normal behavior

It is normal that the first brewed cups can be watery as the Saeco adapting system is still adjusting. Brew 5-7 more cups of coffee.

The brew group is clogged by dirt or not well greased

Clean and grease the brew group

  1. Switch the machine OFF and wait until you hear no more sounds (this can take up to 15-20 seconds)
  2. Remove the brew group and rinse it with fresh water, especially the filter on the brew group
  3. Make sure the brew group is well greased, see movie for instructions
  4. Place back the brew group, coffee grounds container, drip tray and close the service door
  5. Switch the machine back ON

For a thorough cleaning of the brew group, use the coffee oil remover tablet CA6704

Rinse Brew group.gif
Play Pause

The coffee funnel is blocked by ground coffee

Unblock the coffee funnel with a spoon handle

  1. Switch the machine OFF and wait until you hear no more sounds (this can take up to 15-20 seconds)
  2. Remove the brew group
  3. Open the lid of the pre-ground coffee funnel and place the spoon handle into the funnel
    Note; If there is no pre-ground coffee funnel, insert the spoon handle into the coffee funnel from below
  4. Move the handle up and down until the clogged ground coffee falls down. Note: Some force may be required
  5. Remove all fallen ground coffee and place back the brew group
  6. Brew an espresso
  7. After brewing, check if the funnel is still free from ground coffee. If not, repeat the unblocking procedure

To prevent the coffee funnel from getting blocked

  • Do not pour/spill any water into the coffee bean container.
  • Clean the coffee funnel weekly.
Unblocking coffee funnel 1
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The grind setting is set to a course grind

Adjust the grind setting to a finer grind.
You can adjust the grind settings by the knob inside the bean container

  • Only adjust the grind settings when the machine is grinding coffee beans
  • Place a cup under the coffee spout
  • Press the 'Espresso' button to brew a coffee
  • When the grinder starts grinding, place the grinder adjustment key on the grinder adjustment knob
  • Push it down and turn it one notch to the left or to the right to adjust the setting
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Adjust the Aroma setting (specific machines only)

Adjust the Aroma strength. Most of our machines have an Aroma strength button.

  1. Press the 'Aroma strength' button to change the coffee strength
  2. Each time you press the 'Aroma strength' button, the aroma strength changes by one level
  3. Most coffee machines have 5 strength choices
    1 bean = extra mild aroma
    2 beans = mild aroma
    3 beans = medium aroma
    4 beans = strong aroma
    5 beans = extra strong aroma

The coffee length was adjusted with the MEMO function

Change the coffee length of the coffee button to your own preferences

  1. For the coffee you desire, press and hold the appropriate button until the display shows the 'Memo' icon
  2. Your machine then enters the programming phase and starts to brew the selected coffee
  3. Stop the process by pressing the 'OK' button or the button you are programming. This will depend on your espresso machine model
Play Pause

The SBS knob is closed (Exprelia or Xelsis machines only)

  1. Turn the SBS knob to the middle position
  2. Brew an espresso

Coffee beans are stuck between/under the removable bean container (GranBaristo or Moltio machines only)

Remove, detach and clean the removable bean container

  1. Remove the bean container from the machine
  2. Detach the bean container and clean both parts
  3. Remove all coffee residues underneath the coffee bean container with a cloth

The information on this page applies to the following models: HD8911/48 , HD8917/48 , HD8924/47 , HD8927/47 , HD8911/47 , HD8917/47 , HD8869/47 , HD8759/47 , HD8771/93 , HD8645/57 , HD8645/47 , HD8758/57 , HD8967/47 , HD8767/47 , HD8745/57 , HD8855/47 , HD8964/47 , HD8773/47 , HD8966/47 , HD8765/47 , HD8857/47 , HD8772/47 , HD8775/48 , HD8852/47 , HD8750/47 , HD8954/47 , HD8751/47 , HD8753/87 , HD8752/87 , HD8930/06 , HD8930/47 , HD8930/13 , RI9753/47 , HD8930/01 , HD8856/47 , HD8946/47 , HD8944/47 , RI9913/47 , HD8745/47 , HD8833/47 , HD8836/47 , HD8837/47 , HD8838/47 , RI9946/47 , RI9752/47 , RI9755/47 , RI9757/47 , RI9724/47 , RI9837/05 , RI9833/47 , RI9828/47 , RI9822/47 , RI9752/48 , RI9837/01 , RI9944/04 , RI9944/01 , RI9737/20 , RI9737/21 , RI9754/47 . more less

Other issues
Brew group(2)
Error notifications(5)
Power/ Charging / Battery life(1)
Temperature issues(1)

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