0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    4 secondary outlets of Philips surge protector do not work

    Published on 2017-02-28

    The 4 secondary outlets only work when there is a device connected to the master outlet and this device is switched ON.

    Note: your main device (like TV or PC) must be connected to the master outlet.

    The connected device to the master outlet must consume > 30 W continuously (any laptop or energy saving light bulb will not function).

    Explanation:

    The Philips Surge Protector detects when a connected device to the master outlet is switched both at ON and OFF.

    The purpose of this master + secondary outlets is that if you switch on/off the master component, all other devices connected to the 4 secondary outlets are automatically switched on/shut down as well.

    Low power devices connected the master outlet, consuming less than 30 W (continuously) might not be detected. As such the secondary outlets will not function.

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.