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    Products

    Flash audio player

    256MB* KEY014/17

    Troubleshooting

    During upgrade my Philips player goes to recovery mode

    There is nothing to worry about. This is the normal procedure if you upgrade from a relatively older Firmware version to the latest one. Just follow these steps to go to recovery mode:

    1. Back up the music and data files on your player to the computer.
    2. Disconnect your player.
    3. Press and hold the play/pause key and immediately connect the player to the computers USB port.
    4. Keep holding the play/pause key until the next screen appears. Press “start” to upgrade the Firmware.

    The information on this page applies to the following models: KEY014/17 .

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