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Products

Saeco Xelsis Super-automatic espresso machine

15 Beverages, Latteduo system, Titanium Front, 12-step adjustable grinder SM7684/04

Troubleshooting

Milk splashes or no/bad milk froth is coming out of my Saeco Xelsis Espresso Machine

Milk splashes or only warm milk is coming out of your Saeco Xelsis Espresso Machine but no milk foam? There might be a simple solution to prevent this from happening.

Milk temperature

Always use cold refrigerated milk to create the perfect foam and prevent the milk from splattering.

Xelsis milk temperature foam

The flexible milk tube is not connected

Open the door of the coffee dispensing spout and check to see if the flexible milk tube is fully connected to the cappuccinatore.

note: The cappuccinatore and milk tubes might be hot. Let the parts cool down before touching them.

xelsis milk tube cappuccinatore

The cappuccinatore and milk tubes are not clean

Make sure that the cappuccinatore and milk tubes are clean and free of milk residues.

  1. Remove the cappuccinatore and milk tubes
  2. Disassemble all parts and rinse with water and detergent
  3. For a thorough cleaning use the milk circuit cleaner product (CA6705)

note: When using the dishwasher, check and see if the washed milk tubes are not clogged with food or detergent residuals.

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Types of milk

Different types of milk can result in a different amount of foam and quality. We recommend using one of the following milk types that we have tested:

  • semi-skimmed cow's milk
  • full-fat cow’s milk
  • soy milk
  • lactose-free milk

Daily cleaning

We recommend you to perform a HygieSteam on a daily basis:

  1. Press Clean on the control panel
  2. Select HygieSteam
  3. Press the start button to start the process
  4. Confirm all steps
Xelsis hygiesteam

Storing the milk carafe

Always store the milk carafe without the milk tubes. This prevents the milk from clogging within the milk tubes.

Xelsis store milk carafe

The information on this page applies to the following models: SM7684/04 , SM7685/04 .

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