2 year warranty
Philips Support
Get started with your replacement toothbrush
Thanks so much for supporting Sonicare!
We truly appreciate your patience and want you to feel the care. To make things right, we've sent you a brand-new Sonicare toothbrush to replace your broken one. To find support specific to your model, simply follow the steps below.
Thanks again for being part of the Sonicare family!
The information on this page applies to the following models: HX7427/01, HX7420/07, HX7427/02.
Frequently Asked Questions
Get started with your replacement toothbrush
How do I register my Sonicare toothbrush?
Can I replace the battery of my Sonicare toothbrush?
In which countries is the Sonicare app available?
Why does my Philips Sonicare app requires permissions
How do I use my Sonicare UV Sanitizer?
How do I change the intensity settings on my Sonicare toothbrush?
Which devices are compatible with the Sonicare App / Sonicare for Kids App?
How do I connect my toothbrush to the Sonicare app?
How to clean my Philips Sonicare toothbrush?
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