Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    Data transmissionto the Philips Health app failed

    Published on 2021-06-20

    Check that the Philips health app is open and Bluetooth on your smartphone or tablet is on. Also ensure that your smart device and the Philips body analysis scale are no more than 5 meters apart.

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.