flat HDTV

127 cm (50"), plasma, digital cable ready 50PF7220A/37

Frequently Asked Questions

What problems will latest software solve in my Philips TV?

The latest software version ( will fix or improve the following:

  • Availability of CableCard channel map
  • Improved info in the service menu
  • Improved picture quality and stability on HDMI
  • Installation of channels

To check your current software version:

  1. Press the [Menu] button on the remote
  2. Select [Installation] from menu
  3. Select [Current software info]. You should see a display like below

After checking:

If your software version is below latest you should install the software by following instructions with software.

Software can be found on the support page.

Software History Following problems are solved:

  • Issue related to intermittent video loss is solved Following problems are solved:

  • Changes to CableCard channel map not recognized (new channels added by cable company are not viewable and some previously viewable channels are no longer present)
  • CableCard initialization screen displays repeatedly Following problems are solved:

  • Channel map changes of the OOB channel table are reflected in the TV's channel map
  • Robustness improvement to support signals which have wrongly set Audio Only bit
  • Solution for sudden audio drop
  • Audio improvement to avoid click in sound in case of high input signal
  • Make RRT5 functionality user controllable
  • Data only channels are filtered out after installation
  • Give priority to SCTE 21 above SCTE 20 compliant captions to prevent duplicate characters in the CC text
  • Improvement of CC processing on scrambled HD channels Following problem is solved:

  • Solution for sudden popup of menu or non-functioning of keys on the television Following problems are solved:

  • Improved robustness in CableCard behavior
  • Improvements for playback of some specific signals not following standards
  • Improved picture quality
  • The permanent channel number is not displayed anymore when OSD is set to normal. This enables you to have the volume bar without permanent channel numbers Following problems are solved:

  • Improvement for selection for Secondary Audio Program on digital channels
  • Extra step in automatic installation to detect scrambled channels and unmark them in preferred channel list, as a consequence the scrambled channels will be skipped when pressing [Ch+] or [Ch-] and are not visible in the channel map
  • Default horizontal & vertical center value corrected on inputs where horizontal & vertical shift is allowed Following problem is solved:

  • General performance improvement Following problems are solved:

  • Improved robustness for digital audio connections with some specific cable boxes
  • Improved robustness for source selection with some specific HDMI or DVI devices
  • Bad colors after switching between HDMI and YPbPr inputs
  • Wrong decoding of very low bit rate ATSC (Digital) signals Following problem is solved:

  • Stereo Ambilight last status improvement (Only for xxPF9830A/37 sets) Following problems are solved:

  • Vertical picture shift not restored at startup
  • Thumbnails not visible in content browser after fast scrolling down through the list
  • Some specific CableCards reset on scrambled signals supporting multiple audio languages
  • Eliminate risk on picture detrition Following problems are solved:

  • Sometimes the digital CC can get stuck
  • In PIP/DW sometimes HDMI picture freezes while switching channels in the other window
  • Sometimes bad detection of video signals on AV1 and AV 3

The information on this page applies to the following models: 50PF7220A/37 , 42HF7543/37 , 42PF7220A/37 , 42PF9730A/37 , 42PF9830A/37 , 32PF7320A/37 , 50PF9830A/37 , 32PF9630A/37 , 42PF7320A/37 , 37PF7320A/37 , 42PF9630A/37 , 50PF7320A/37 , 50PF9630A/37 . more less

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