It can be that your groomer has not been assembled properly, which is causing it to make a strange noise. We advise you to take off the attachments and reattach them as instructed in the user manual.

Your groomer requires regular cleaning to function properly. Stuck hair in the device can affect its performance and can cause a strange sound. Please clean your groomer according to the instructions in the user manual.

While cleaning make sure you remove the cutter, as some hair can be collected under it.

If your groomer is running low on battery, then the struggling noise of the machine may sound odd to you. Please fully recharge your device before any further use.

If your Philips groomer stops working, runs slowly, or makes noise, please place a drop of oil on the cutter. This oil is included in the package.

When your Philips groomer is cleaned very well, it may need a drop of oil to work properly.

Please, note: for an optimal performance, lubricate the cutting element teeth with a drop of the oil supplied every 6 weeks.