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Realizing 20% cost savings per square foot and 50% fewer construction phases*

St. Mary's

Designing for inter-departmental efficiencies to help a large regional health network expand

A well-respected community hospital in the Northeast was founded by a religious order in the early 20th century to provide quality and compassionate healthcare.

The regional health network was interested in consolidating this hospital and another community hospital, already in the network, into a single, full-service healthcare campus.

Results

The new design has a specific focus on inter-departmental efficiency and areas that celebrate nature to provide a positive and comfortable environment for staff, patients and visitors. Our proposed design resulted in:

201

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single-bed rooms incorporated compared to 90 in the architect’s plans
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lower cost per square foot than the original design
LWBS infographic
fewer construction phases, compared to the original architect’s plan

Our assessment methodology


Market assessment:
A clear view of the services required and patient volumes anticipated for the new full-service medical facility.


Population and demographic trends:
Information about projected population numbers and demographic shifts from 2015-2040 for the hospital county.


Market and competitor assessment:
Research on key patient segments, market characteristics, volume trends and projections to determine the type and volume of medical specialties required to serve future patient groups.


Community perception:
Collection and analysis of information from national and local surveys, as well as interviews and observations of staff and patients at the hospital.


Staff insights:
Analysis of feedback from staff surveys and interviews to gain insights into how staff value the hospital and its working environment.

Our recommendations

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Optimization program
Our team used the projected patient volumes and bed demand models to calculate the campus requirements and overall architectural program.
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New designs
Together with the project team our team of designers, clinicians and architects set out to make an alternative plan that would support the hospital in achieving their vision – in fewer, larger steps.
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Streamlining workflow
By placing departments with frequent interaction adjacent to one another, we were able to simplify workflows and streamline circulation to support staff efficiency and wayfinding for patients. 
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Efficient design for single-bed rooms
The original architect’s plan had only 90 single-bed rooms, whereas our team managed to incorporate 201 single-bed rooms with a cost per square foot 20% lower than the architect’s design. 
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Half the construction phases
By focusing on fewer construction phases, our team managed to reduce phasing by half, from 38 to 17 phases. This can also reduce the management effort and burden on staff and patients associated with construction work. 
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Customer story
Rochester General Hospital optimizes its imaging department workflow to prepare for growth
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*Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions.