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    My Philips headset's touch controls not working when headset is removed from ears

    The out-of-ear autolock is automatically engaged.

    Touch and gesture controls will only work after the headset is inserted into your ear to avoid accidental activation. Check for the ascending activation sound when inserting each ear bud. Try to re-insert your ear bud if you did not hear the activation sound.

    The information on this page applies to the following models: SHB7110/37 .

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