Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

• Locking/Unlocking channels.
• When viewing certain channels, I sometimes get the message in the top right corner that reads, Channel unavailable.
• Television is not responding to Remote control.
• How to install channels automatically.
• Black bars visible, not a full screen.
• Headphone is not working.
• Cannot finish first time install.
• Screen information, Closed Captioning
• Menu displayed in wrong language.
• Black box covering most of picture.
• How to connect PC through HDMI to TV?
• No audio when connecting to the accessory device using DVI to HDMI connection.

Before you buy (1)

• Locking/Unlocking channels.

Getting started (5)

• How to install channels automatically.
• Cannot finish first time install.
• Menu displayed in wrong language.
• Is my TV digital ready? Can it receive over-the-air digital broadcast channels?
• Channels are skipped when using the 'CH+' or 'CH-' buttons.

Use and Learn (8)

• When viewing certain channels, I sometimes get the message in the top right corner that reads, Channel unavailable.
• Black bars visible, not a full screen.
• Screen information, Closed Captioning
• Black box covering most of picture.
• How to switch off the on-screen clock.
• How does AUTOMATIC PICTURE FORMAT work?
• Why did my TV stop receiving some over-the-air channels?
• I have no picture or out of sync picture is displayed on AV4 when the YPbPr to VGA adaptor cable is used.

Troubleshooting (1)

• Headphone is not working.

Parts and Accessories (1)

• Television is not responding to Remote control.

Getting started (1)

• How to connect PC through HDMI to TV?

Troubleshooting (1)

• No audio when connecting to the accessory device using DVI to HDMI connection.