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Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

When I press watch, the resulting channel is incorrect.: Your IR codes do not work correctly.
When I press watch, the resulting channel is incorrect.: Your line up is defined incorrect.
I got a replacment RC9800i and want to transfer my EPG subscription to this new unit.: Request a new activation code.
When I press watch, the resulting channel is incorrect.: The delay between the IR codes is wrong.
The data available in the guide is incorrect.: Date and time settings are incorrect.
When I press guide I get 'Program guide not activated. ...' .: EPG not activated.
Learn and match fails for my Philips Media Adapter.: Your Media adapter remote is in internet mode in stead of PC-link mode.
Learn and match does not find my remote control.: The original remote is not in the correct mode.
Learn and match does not find my remote control.: The IR frequency used by the original remote is not in the learneable frequency range of the RC9800i.
All the buttons of my remote are correct, except one or a few.: The function is not listed correctly in the database.

Before you buy (6)

Getting started (15)

Use and Learn (31)

Software and firmware (2)

Troubleshooting (1)

How to work-around the wrong Daylight Saving Time settings?

Manuals & Documentation

Language

Quick start guide PDF file, 480.6 kB, published May 18, 2005
User manual PDF file, 540.1 kB, published April 22, 2005
User manual PDF file, 540.1 kB, published March 2, 2005
Quick start guide PDF file, 480.6 kB, published May 18, 2005
Leaflet Version:4.0.5, PDF file, 684.2 kB, published May 27, 2009
User manual PDF file, 547.4 kB, published March 2, 2005
Quick start guide PDF file, 482.4 kB, published May 18, 2005
Quick start guide PDF file, 483.7 kB, published May 18, 2005
User manual PDF file, 550.5 kB, published March 2, 2005

Software & drivers

Language

Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Firmware Upgrade Readme File

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Media Manager Readme File

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Firmware Upgrade Readme File

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Software Upgrade - English

version:2.0.80, zip file , 13.6 MB, published April 3, 2006

Firmware Upgrade Readme File

Download file
Media Manager Software - English

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Media Manager Readme File

Download file

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Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

Warranty document

Multimedia Control Panel

How can we help you?

Media Manager Software

Software Upgrade

Software Upgrade

Media Manager Software

Software Upgrade

Media Manager Software

Software Upgrade

Software Upgrade

Media Manager Software

Media Manager Software

Software Upgrade

Media Manager Software

Software Upgrade - English

Media Manager Software - English

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Warranty

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Warranty

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