Visit the support page for your Multimedia Control Panel RC9800I/17

How can we help you?

Back

Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

I got a replacment RC9800i and want to transfer my EPG subscription to this new unit.: Request a new activation code.
When I press guide I get 'Program guide not activated. ...' .: EPG not activated.
When I press watch, the resulting channel is incorrect.: Your line up is defined incorrect.
When I press watch, the resulting channel is incorrect.: The delay between the IR codes is wrong.
The data available in the guide is incorrect.: Date and time settings are incorrect.
When I press watch, the resulting channel is incorrect.: Your IR codes do not work correctly.
My Brand is not in the list.: The brand is not yet supported in the IR Database.
A button I frequently use is not present on the screen.: Use another button.
Learn and match does not find my remote control.: The distance or angle between the original remote control an the RC9800i are incorrect.
Learn and match does not find my remote control.: Other light sources, bright sunlight, Plasma TV is disturbing the IR.

Before you buy (6)

Getting started (15)

Use and Learn (31)

Software and firmware (2)

Troubleshooting (1)

How to work-around the wrong Daylight Saving Time settings?

Manuals & Documentation

Language

Quick start guide PDF file, 480.6 kB, published May 18, 2005
User manual PDF file, 540.1 kB, published April 22, 2005
User manual PDF file, 540.1 kB, published March 2, 2005
Quick start guide PDF file, 480.6 kB, published May 18, 2005
Leaflet Version:4.0.5, PDF file, 684.2 kB, published May 27, 2009
User manual PDF file, 547.4 kB, published March 2, 2005
Quick start guide PDF file, 482.4 kB, published May 18, 2005
Quick start guide PDF file, 483.7 kB, published May 18, 2005
User manual PDF file, 550.5 kB, published March 2, 2005

Software & drivers

Language

Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Firmware Upgrade Readme File

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Media Manager Readme File

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Firmware Upgrade Readme File

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Software Upgrade

version:2.0.80, zip file , 13.6 MB, published December 23, 2005

Download file
Media Manager Software

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Download file
Software Upgrade - English

version:2.0.80, zip file , 13.6 MB, published April 3, 2006

Firmware Upgrade Readme File

Download file
Media Manager Software - English

version:PMM 3.3, exe file , 27.3 MB, published April 3, 2006

Media Manager Readme File

Download file

Contact us

Questions about Universal remote controls?

More contact options

Register

Do you own this product?

Keep track of your product warranty

coverage

Qualify for cash-back, gifts and special

offers

Get easy access to product support

Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

Warranty document

Multimedia Control Panel

How can we help you?

Media Manager Software

Software Upgrade

Software Upgrade

Media Manager Software

Software Upgrade

Media Manager Software

Software Upgrade

Software Upgrade

Media Manager Software

Media Manager Software

Software Upgrade

Media Manager Software

Software Upgrade - English

Media Manager Software - English

Contact us

Register

Warranty

Recently viewed products

You might be interested in

Multimedia Control Panel

How can we help you?

Media Manager Software

Software Upgrade

Software Upgrade

Media Manager Software

Software Upgrade

Media Manager Software

Software Upgrade

Software Upgrade

Media Manager Software

Media Manager Software

Software Upgrade

Media Manager Software

Software Upgrade - English

Media Manager Software - English

Contact us

Register

Warranty

Recently viewed products

You might be interested in

Subscribe to our newsletter