My Philips Air Purifier does not switch on

Note: This section only applies to purifiers that have a display.

When the filter alert status displays the filter code, this means the filter needs to be replaced, and your purifier will not work until this is done.

To solve this, please replace the corresponding filter and reset the filter lifetime counter.

When the filters are not correctly placed, your air purifier might not switch on.

Make sure the filters are placed correctly according to the instructions in your purifier’s user manual.

Reset or turn off the timer. In most Philips Purifiers, you can do this by pressing the button with a timer icon. Please check in the user manual the instructions that apply to your specific purifier.

Check if your air purifier’s plug is correctly inserted in the wall socket.

Try a different electrical outlet or check the wall switch.

All of the above is checked but it still will not switch on.

In this case, we recommend you to contact us.