If you encounter problem with pairing or connecting your Philips Bluetooth speaker with your smart phone, try the following.

• Make sure both the speaker and the smartphone are probably charged.
• Check whether the speaker is already connected with another Bluetooth-enabled device. If it is the case, disconnect that device and try again.

If the above does not help:

• On your smartphone, delete the speaker from the device list under Bluetooth.

Then, try to pair the speaker with the smartphone again. Below are some points to note.

• Make sure to bring the speaker to pairing mode. (Refer to the user manual for the steps.)
• Make sure the Bluetooth feature is enabled in the smartphone.

The information on this page applies to the following models: BT6000C/37 , BT6000W/37 , BT6000R/37 . Click here to show more product numbers  ›