How can a people focus bring value to healthcare?
People-centricity can bring higher productivity, more efficient processes and a better care experience for patients, family and staff. These are some of the tangible results we can help your healthcare facility achieve with Ambient Experience. Measured success from our 2,000+ installations demonstrates that reducing patient stress can make it easier for them to cooperate and thereby decrease delays and retakes. This can all have a significant impact on your clinical, operational and financial challenges. Philips evidence-based research approach and people-centric design thinking help facilities uncover new opportunities to improve the patient, family and staff experience. Ambient Experience solutions can benefit many areas – from waiting areas to procedure and recovery rooms and even entire departments. Our team uses room design guidelines, dynamic lighting, projection and sound to give patients greater control and positive distractions during their journey. In addition, we can provide recommendations for effective staff workflow and storage– all aimed at improving the experience for patients and health professionals alike.
Philips Ambient Experience: better imaging, precise diagnoses and better patient care
Interview with Werner Satter, General Manager Philips Healthcare Experience Solutions
- White paper
![The cost of fear and anxiety in radiology]()
The cost of fear and anxiety in radiology
Philips provides the latest insights into how you can reduce negative feelings and their impact on your radiology examinations and operations.
Click here to learn more - Customer story
![Enhancing the MRI patient and staff experience at Lahey Hospital]()
Enhancing the MRI patient and staff experience at Lahey Hospital
An enhanced patient experience with Ambient Experience In-bore Connect due to its breathold guidance and time duration features.
Click here to learn more - Customer story
![Net Promoter Score of 78 at Noah's Ark Children's Hospital]()
Net Promoter Score of 78 at Noah's Ark Children's Hospital
The new pediatric radiology department with Ambient Experience improved the patient and staff experience.
Click here to learn more - Article
![Creating positive spaces for patients and staff]()
Creating positive spaces for patients and staff
Mary Beth Resimius shares her views on how healthcare providers can create a positive experience for patients and staff.
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Discuss the opportunities in your hospital
Get in touch with one of our consultants to learn how our Ambient Experience solutions can improve your productivity and efficiency, while enhancing the patient and staff experience. After we've received your inquiry we will get back to you within two working days
Our team
Werner Satter General Manager Experience Solutions
Werner and his team help hospitals and healthcare systems develop people-centric care solutions to help improve the quality of care delivery. His expertise spans the fields of research, design innovation, new business development, and marketing.
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Mary Beth Resimius Business Leader
Mary Beth and her team are responsible for developing and delivering strategic healthcare experience consulting services and solutions. She actively guides the business at a strategic level and engages in customer projects to improving the patient and staff experience.
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