Protecting your privacy is critical to Philips. We take our responsibility to protect the information entrusted to us very seriously and have implemented appropriate measures to protect the personal health information you share with us.  That is why we will only serve these messages to you through a secure communications area. You are probably familiar with this type of approach if you do online banking.

If you have any questions on how your privacy is managed, or for inquiries about your data, please go to www.philips.com/privacy where you can read more about our privacy program or submit any privacy-specific questions.

Protecting your privacy is critical to Philips. We take our responsibility to protect the information entrusted to us very seriously and have implemented appropriate measures to protect the personal health information you share with us.  That is why we will only serve these messages to you through a secure communications area. You are probably familiar with this type of approach if you do online banking. If you have any questions on how your privacy is managed, or for inquiries about your data, please go to www.philips.com/privacy where you can read more about our privacy program or submit any privacy-specific questions.

This depends on the Philips product you have, so examples are calories burned, height, weight and temperature.  We take our responsibility to protect the information entrusted to us very seriously and have implemented appropriate measures to protect the personal health information you share with us.  That is why we will only serve these messages to you through a secure communications area. You are probably familiar with this type of approach if you do online banking. If you have any questions on how your privacy is managed, or for inquiries about your data, please go to www.philips.com/privacy where you can read more about our privacy program or submit any privacy-specific questions.

Please click on a link found in your Philips secure communications email. If the link takes you to a “username/password” log-in screen, you have already created an account. Please use your email address as your username.

Please use the email address on which you received communication from Philips titled “You have a secure message”.

It may take up to 15 minutes for the reset password email to reach your inbox due to network latency.  If you do not receive the email after the stipulated time, please try the reset password link again.

An error can occur in which the log-in fields do not appear. Try refreshing your browser to see if that eliminates the problem.

Use the password reset link on the login page. An email with a link to reset your password will be sent to your inbox.

Please make sure you are using the same email address from which you received communication from Philips. If you have forgotten your password, use the “forgot password” link.

For data protection and other privacy purposes, these systems are separate. Please register for a new account in the secure communications area. You could use your same username (email address) and password for both if the fields are the same. If you have a question about the DreamMapper account or application, please contact your local Customer Service.

Please contact your local Philips Customer Service group.