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    Products

    Avent DECT Baby Monitor

    100% private connection, Night light SCD501/10

    Troubleshooting

    My Philips Avent Baby monitor does not charge

    It can happen that the parent unit or baby unit of your Philips Avent Baby monitor is not charging. Use these possible causes and solutions to try and fix this yourself.

    The parent unit has not yet responded

    When you place your parent unit in the charging base, the battery indicator light should illuminate to indicate that the parent unit is charging. It might take some time before you see the battery icon on the LCD-screen. This can sometimes take up to one hour.

    battery indicator light philips avent baby dect monitor

    Rechargeble batteries are dead

    Rechargeable batteries have a limited lifespan. It can happen that the rechargeable batteries in the parent unit of your Philips Avent Baby monitor's parent unit are dead. Try recharging the rechargeable batteries with a different charger. If the batteries remain empty, you might have to replace the rechargeable batteries.

    The parent unit is not connected to the charging stand

    Make sure that the parent unit of your Philips Avent Baby monitor is connected to the charging stand. Follow these steps to check if it is connected:

    1. Clean the metal contact plate on the bottom of the parent unit with a dry cloth to remove dust or dirt.
    2. Reposition the parent unit. The contact plate on the bottom of the parent unit should make full contact with the charging stand.

    Note: This solution is not applicable to the SCD560 and SCD71X series of the Philips Avent Baby monitor.

    metal contact plate parent unit philips avent baby monitor

    The charger is at fault

    Both the parent unit and baby unit come with a charger. Check to see if the charger is at fault by swapping the baby unit charger with the parent unit charger.

    Issue traveling with charger
    Did the issue 'travel' with one of the chargers? This indicates that the charger is at fault. You can buy a new charger at philips.com/parts-and-accesories.

    Issue not at the charger
    If the issue persists and does not 'travel' with one of the chargers, there might be a technical defect with one of the units. Please contact us for further assistance.

    The information on this page applies to the following models: SCD501/10 , SCD560/10 , SCD570/10 , SCD535/00 , SCD525/00 , SCD510/00 , SCD530/00 , SCD520/00 , SCD589/54 , SCD590/54 . more less

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