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    Philips Support

    What to do if I cannot hear sound from my headphone connected to Philips TV?

    Published on 2016-12-29

    There is a headphone volume setting in the TV menu, which is used to adjust the headphone volume independent of the volume control for the TV loudspeaker.

    If the headphone volume is set to minimum, you will not be able to hear sound from the headphones.

    To adjust the headphone volume, do the following:

    1. Press the 'MENU' button on the remote control.
    2. Press the cursor up/down to select TV MENU and press the cursor right.
    3. Press the cursor up/down to select TV SETTINGS and press the cursor right.
    4. Press the cursor up/down to select SOUND and press the cursor right.
    5. Press the cursor up/down to select HEADPHONE VOLUME and press the cursor right.
    6. Press the cursor up to adjust the headphone volume to your preference.
    7. Press the 'MENU' button to exit the menu.
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