Products

SleepMapper App Helps measure and monitor sleep

HH1600/00

Troubleshooting

I cannot see the results in SmartSleep app

If you do not see your results in your SmartSleep app, we are here to help. Follow the following tips and tricks.

Your headband is not charged

Plug your headband in, to recharge after use.

Your phone needs to be restarted

Turn you phone on and open the app. Have your phone within 3 feet of the device to sync, and the data should display automatically within the app. You need to press the sync button in the app in order to have the data display for your night’s sleep.

Problem persists

Please contact us.

The information on this page applies to the following models: HH1600/00 , HH1600/02 , HH1600/03 .

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