Why are some off-air channels now missing from my Philips TV?

A. Please refer to your televisions user manual. This process is easy to perform; however, it may take some time as the TV will scan all possible frequencies to find available channels. The section of the user manual will specifically mention installing and/or searching for channels.

This process may vary depending on your model, but see below for the sequence of steps involved.

When complete you will see a list of channels installed and available in your area.

A. The U.S. government is auctioning off different spectrums of local airwaves which is triggering a “repack” of the spectrum in the coming months in various markets. This means that channels are being moved and consolidated into specific bands of spectrum so that large blocks of the spectrum can then be auctioned off for other data providers to use. In reality, some markets will have stations “repacked” several times. What this means is that if you are utilizing “off the air” channels, you simply need to rescan your TV channels to avoid losing stations that move to a new frequency. Note that this process will NOT affect you if you have a cable or satellite box connected to your television.

A. The National Association of Broadcasters (NAB) is working with broadcast stations who will be part of the repack to try to educate consumers in those markets.

Their website contains a great deal of information and resources for those involved, and can be found here:

NAB Information on the Repack

A. The first phase of the repack starts September 14, 2018. There will be 10 Phases in total. Please see the following website for specific information for your zip code:

When will I be affected?