2 year warranty
We highly recommend using the included mount and placing the Baby Unit at the center of the long side of the baby's crib or bed to make SenseIQ perform best. While it is possible to use SenseIQ without a mount, it may be more challenging to receive accurate sleep and breathing rate information.
Also, make sure to follow the step-by-step instructions in the user manual and the Baby Monitor+ app for setting up your mount.
If your baby monitor came with the 2-in-1 mount and you are attaching it to the baby's crib, it is best to use a crib with square bars.
If your baby monitor came with the 2-in-1 mount or the wall-only mount, and you are attaching the Baby Unit to the wall, please follow the recommended wall-mount height:
The information on this page applies to the following models: SCD971/37, SCD973/37, SCD971/26.
Can I use SenseIQ without the mount?
How secure is the data stored and transmitted on my Philips Avent Connected Baby Monitor?
Is subscription to Cry Translation automatic?
Does SenseIQ require wearables?
Does SenseIQ monitoring require a paid subscription?
Why is there a brief 'cooldown' period on Cry Translation?
What is the breathing and movement analysis?
What is SenseIQ in the Premium Connected Baby Monitor?
Does Avent Premium Connected Baby Monitor require Wi-Fi?
Does the Cry Translation feature require Wi-Fi?
What personal data is analyzed and stored by SenseIQ?
For how old babies is Cry Translation suited for?
Is Avent Premium Connected Baby Monitor a medical device?
What is the Secure Connect System?
Can any other sounds be mistaken for baby cries?
What should I do before I dispose of my Baby Monitor?
How does SenseIQ track my baby’s sleep?
Does the Parent Unit have sleep mode?
Does SenseIQ monitoring require Wi-Fi?
How can I ensure good SenseIQ tracking?
What does the Sleep graph show?
What is the "no signal alert"?
What are the baby's sleep stages?
What is Moments, and how do I subscribe?
How does the Cry Translation feature work?
Looking for something else?
Discover all Philips Support options