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    Philips Support

    How can I ensure good SenseIQ tracking?

    Published on 22 November 2024
    To activate SenseIQ, download the Philips Avent Baby Monitor+ App and unlock the feature within the App. We recommend activating the SenseIQ feature as soon as possible so you can get the most out of your device.

    Use crib mount or wall mount

    For the optimal monitoring experience with the sleep tracking feature offered by SenseIQ, we highly recommend using the 2-in-1 mount to attach the Baby Unit to either a crib or a wall. By doing so, you will be able to position the camera in the most suitable location with an excellent view, allowing you to monitor your baby's sleep and breathing patterns with ease and efficiency.

    We highly recommend mounting the Baby Unit at the center of the long side of the baby’s crib.
     

    Use baby clothing with patterns

    Sleep-sacks, bedding, and patterned clothes are great to use with this baby monitor. Avoid thick clothes and bedding that are all of the same color, as the Baby Unit needs contrast to detect a motion. For optimal tracking, ensure a tight fit of clothing, and avoid loose bedding on top of your baby.
     

    Center the mattress on the screen

    The mattress should appear as a straight horizontal rectangle on your screen. The straighter the mattress is on the screen, the better.
     

    Other tips

    For best results, connect your Baby Unit to Wi-Fi (a solid white light should be showing).

    Do not place your crib near curtains wherein the light conditions may change frequently. Keep your baby’s crib and sleeping area free from hanging mobiles, toys, or moving lights. The fewer objects cluttering the view, the better your baby monitor will work.

    The monitor is sensitive to movement. Avoid using a rocking crib or bassinet. Avoid having pets too close to the crib so it doesn’t get moved accidentally.
     

    The information on this page applies to the following models: SCD973/37 .

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