Healthy lifestyles start here. Sign up for updates
2 year warranty
Expert tips and inspiration
Electric toothbrushes
All series
Philips Sonicare FlexCare Platinum Sonic electric toothbrush - Dispense
Discontinued
Support
HX9188/11
Go to shop
Register your product
Register within 90 days after purchase and get an extended warranty (conditions may apply).
Eco Passport
All (17)
Where can I purchase accessories for my Sonicare toothbrush?
Why is there a gap between my brush head and handle?
How does the brushing guidance work in the Sonicare app?
How long should my Sonicare toothbrush battery last?
How does the pressure sensor feedback work on my Sonicare toothbrush?
AdaptiveCleanStandard sonic toothbrush heads
InterCareStandard sonic toothbrush heads
My brush head is difficult to attach or remove.
My Sonicare toothbrush turns off by itself
My Sonicare toothbrush is vibrating less powerfully
I cannot connect my toothbrush to the Sonicare app
My Sonicare toothbrush is not charging
Check the terms of your warranty and start a product exchange or repair
Start a product exchange
Apply for a warranty replacement product from Philips
Warranty
Our product warranty policies
Contacting Philips
We're happy to help you