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    Philips Support

    No or poor sound from my Philips Key player

    Updated on 2017-02-28

    The problem with poor sound quality or no sound may be associated with the following:

    • The Pause mode of the unit may be activated. If so, de-activate Pause by pressing Play again.
    • The connections to the headphone may be loose or the headphone jack could be dirty. Check and clean the connections.
    • The Volume is set to low. If so, adjust the volume level.
    • Keep the set away from active mobile phones
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