Each DiamondClean and DiamondClean Smart handle is only compatible with the charger it came with.
Check the HX and first 4 numbers on the bottom of the handle to check which handle/charger combination you should be using,
HX9393 on handle: This model is only compatible with the wireless charger.
HX9392 on handle: This model is only compatible with the charger which shows HX9100 on the bottom of the charging base.
HX9924 (Smart) on handle: This model is only compatible with the charger which shows one of these ID's: CBA1001, CbA2001, or CBA3001
Once you verify you are using the correct combination, you can charge your toothbrush in a couple different ways:
- Simply place the included glass cup on charging base
- Use the charging stand
- Use the travel case and charge via a laptop or wall plug.
Also note that FlexCare+, FlexCare, HealthyWhite and EasyClean will not charge properly with the DiamondClean charging system even if the charging light on the handle blinks.
To purchase accessories please click here to link to the Philips On-Line Parts Store.