Troubleshooting The TensRelief / PulseRelief stimulation feels different or less pleasant than usual. There may be multiple reasons why the TensRelief/PulseRelief stimulation feels different. Find out how you can resolve it yourself: Troubleshooting The intensity is too high or too low: press the + or - to increase or decrease the intensity. The intensity is too high or too low: choose a different treatment program. The electrodes are not in the right place. Switch off the treatment units and detach them from the electrodes. Remove the electrodes from the skin and move them to a slightly different place. The electrodes are not properly attached. Switch off the treatment units and detach them from the electrodes. Check if the electrodes are attached to the skin properly. The electrodes are too dirty. You can try to clean the electrodes (see chapter 'Cleaning'). If this does not help, replace the electrodes. The electrodes are worn. Replace the electrodes.