Consumer
Products

Troubleshooting

My MP3 player is incompatible with my audio system

Make sure:

  • The MP3 player is a USB storage device

    The most common mass storage devices are flash drives, memory sticks, and jump drives.

  • The MP3 player is using USB 2.0 or USB 1.1 connection

  • The MP3 player is of the correct format

    Supported format are FAT12, FAT16, FAT32 (sector size: 512 - 65,536 bytes).

  • The battery level of the MP3 player is adequate

    Make sure that the player battery is charged or the battery is fresh.

Note: In some USB flash players (or memory devices), the stored contents are recorded using copyright protection technology. Such protected contents will be unplayable on any other devices.

The information on this page applies to the following models: AZ1836/37 , MCM275/37 , MCM760/37 .

Not what you are looking for?

Did we answer your question?

If not, contact us.