Caution: Back up your player before you format it. Formatting erases all the data inside your player.

1) Connect your player to your PC.

2) On your PC desktop, double-click My computer.

3) Highlight your player in the popup window, right-click, and then select Format.

If you don’t see the Format option:

• Double-click on your player in the popup window.
• Highlight the Internal Storage icon, right-click, and then select Format.
• Click Yes when you see the warning message.

4) Click Start to format your player.

5) When the formatting is finished, copy your music, pictures and video onto your player.

The information on this page applies to the following models: ACT101M/17, SA1VBE16K/17, SA1VBE04AC/17. Click here to show more product numbers  ›