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Troubleshooting

Error NF Disc, no RF, or UNFINALIZED on my Philips player

  • Make sure that the disc is a digital audio disc. Your player cannot play the following discs:

    • CD-ROM, CD-i, VCD, and DVDs
    • CR-R or CD-RW discs that are not finalized or
    • defective or blank discs
  • Make sure that CD-R or CD-RW discs are of good quality. Poor quality discs can have low reflectivity and can be difficult for the player to read

  • For home-burnt discs, make sure that the disc is CD-R or CD-RW, burnt with non-packet writing software, such as Easy CD creator. Select the Disc at Once option in Data Disk mode. Your player cannot play data in Universal Data Format (UDF)

  • Make sure that your disc is not a two-sided, CD/DVD-disc (called DualDisc or Flip Disc). Your player cannot play all DualDiscs or Flip Discs

  • If your CD drive doesn’t work, contact our Customer Care Center for help

The information on this page applies to the following models: AX2420/17 , EXP2550/17 , EXP2581/17 , EXP3482/17 , EXP3481/07 , AX2481/17 , AX2411/07 , EXP3461/17 , EXP3481/17 , AX2411/17 , AX2412/17 , AX3311/07 , AX3312/07 , EXP3369/17 , AX5319/17 , EXP3361/07 , EXP3361/17 , EXP3362/17 , AX3311/17 , AX3312/17 , AX3315/17 , EXP7361/17 , AX5311/17 , AX5312/17 , AX7201/17 . more less

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