- Try to play the DivX files that caused the problem on a computer. If they do not work, the source file appears to be corrupt.
- Try to download the file again from a different source, or, if you have created the file yourself, create the file again and make sure the settings are correct
- If the resolution of the file is not supported by your player, the DivX file will not play
Note: The player does not support GMC and Q-pel. It only supports DivX 4.x and DivX 5.x files recorded in “Home theater” mode.