Products

Flash audio player

256MB* KEY014/17

Troubleshooting

My Philips KEY player is not recognized by my Mac

  • Check if your Mac computer meets the minimum requirement below:
    Mac G3 or higher with:

    • Mac OS 9-X (For users of OS 9.X , please upgrade your OS to 10.2.6 or above from the Apple software updates web site http://www.apple.com/support)
    • USB Port
    • CD-ROM drive (for encoding from CD)
    • 96MB available RAM
  • Several USB Mass Storage class drivers may not be available in the upgrade version of the OS. Make sure that you have USB Mass Storage Support version 1.3.5 or higher installed on your computer. If you haven't already done so, download the USB Mass Storage Support 1.3.5 from the Apple Software Updates web site http://www.apple.com/support.

The information on this page applies to the following models: KEY014/17 .

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