Products

Air Purifier

Reduces allergens, gases, odor, Captures 99.97% of particles, App connected, Ideal for large rooms AC5659/40

Troubleshooting

My Philips Air Purifier produces a bad / unpleasant smell

If your Philips Air Purifier produces an unpleasant smell, there might be some possible causes. Find out here how to resolve this.

Initial usage can cause a plastic smell

The first few times you use your Air Purifier, it may produce a bad (plastic) smell.

Do not worry, this is normal and will fully disappear within a few days.

However, if the appliance produces a burnt smell, we recommend you to contact us for a solution.

The filter is dirty

When the filter of your Air Purifier is dirty, it might cause an unpleasant smell.

In this case, please replace the filter.

The filter absorbed gases to its maximum capacity

When the filter absorbs gases to its maximum capacity, it may produce odor.

In this case, putting the filter in a place where there is direct sunlight and good ventilation for a while, may reduce the smell.

However, we strongly recommend a replacement of filter when indicated.

The information on this page applies to the following models: AC5659/40 , AC2889/40 , AC2889/42 , AC2889/41 , AC2885/40 , HU4804/40 , HU4804/41 . more less

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