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    SmartSleep Sleep and Wake-Up Light

    Simulated sunrise and sunset, RelaxBreathe to sleep, Multiple lights and sounds, Formerly known as Somneo HF3650/60

    Troubleshooting

    The FM radio of my Philips Wake-Up Light is not working

    If you cannot listen to the radio on your Philips Wake-Up Light, try our troubleshooting advice to solve this issue yourself.

    Volume is too low

    Check the volume of your radio. It might be that this is set to 0, therefore, you cannot hear anything. Increase the volume of the radio and then check again if it works.

    FM radio is not tuned in

    Check the radio frequency on your wake-up light to make sure it is correctly tuned in to the channel of your choice.
    For detailed instructions on how to set the FM radio on your Philips Wake-Up Light refer to your user manual or quick start guide.
     

    The antenna cord is wounded up

    Look at the back of your wake-up light to check if it has a thin cord. This is the antenna of the FM radio. Make sure you completely unwind this cord. You can also try adjusting the position of the cord by moving it around a bit, until you find the perfect position with good reception. 
    If the above advice does not work, try restarting your device. After that, if the problem still persists contact us for further help.

    The information on this page applies to the following models: HF3650/60 , HF3651/60 .

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