Sonicare DiamondClean Smart Sonic electric toothbrush with app
Personalized coaching, Smart brush head sensors, Smart brush head recognition, 5 modes, 3 intensities HX9957/38
Frequently Asked Questions
What is Sonicare brush head reordering service?
Sonicare brush head reordering service allows your connected toothbrush to automatically re-order replacement premium brush heads from Amazon.
Benefits of the brush head reordering service
Your brushing habits determine when orders are placed. Orders are placed far enough in advance so that your new brush heads arrives before you need to replace them. You will receive a confirmation email when an order is placed by your device.
How to register for the brush head reordering service
You can register and sign up for the Philips Sonicare Brush Head reordering service through the Sonicare App. Follow the steps below on how to do so.
Install the latest version of the Philips Sonicare App from the App Store or Google Play
Connect your Philips Sonicare Toothbrush with the Philips Sonicare App
Open the Philips Sonicare App
Go to "My Brush Head" and select "brush head reordering service". You will be redirected to Amazon
Create an Amazon account or login if you already have an account
Once logged in, you can select the Philips Sonicare Brush Head 2-pack you would like to receive
Enter your 1-Click shipping and payment information. This payment information is only used for the Amazon Dash Replenishment Service
After you confirm the shipping and payment information, select "Complete setup"
Your brush head reordering service is now enabled. You will receive the selected brush head pack for each time the automatic order is placed.
Note: At this time, the Philips Sonicare Brush Head reordering service only accepts credit cards as the payment method.
Gift cards, debit cards, and promotional codes cannot be used as a payment method for automatic replenishment orders.
Having Issues with your Philips Sonicare product? Try our troubleshooting & warranty replacement self-service tool.