Frequently Asked Questions

Can I use the Philips Sonicare Brush Head reordering service outside the United States?

Currently, you must live in the United States in order to sign up for the Philips Sonicare Brush Head reordering service.

Troubleshooting

Noise(1)

My Philips Sonicare toothbrush makes loud noise

Power/ Charging / Battery life(4)

Vibration(1)

My Philips Sonicare Toothbrush vibration is less powerfull than before

Device(1)

My Philips Sonicare brush head falls off from my toothbrush handle

Apps(3)

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