Healthy lifestyles start here. Sign-up & save
2 year warranty
Expert tips and inspiration
Electric toothbrushes
All series
Philips Sonicare FlexCare Platinum Connected Bluetooth® connected toothbrush-Dispense
Discontinued
Support
HX9194/54
Go to shop
Register your product
Register within 90 days after purchase and get an extended warranty (conditions may apply).
User Manual
All (23)
Why is the guided brushing feature in the Sonicare app not working?
Can I exchange points in the Philips Sonicare App?
How does the brushing guidance work in the Sonicare app?
Which brush head fits my Sonicare toothbrush?
In which countries is the Sonicare app available?
DiamondCleanStandard sonic toothbrush heads
AdaptiveCleanStandard sonic toothbrush heads
DiamondCleanCompact sonic toothbrush heads
I cannot connect my toothbrush to the Sonicare app
I cannot access any features of the Sonicare app
My brush head falls off my Sonicare toothbrush
My Sonicare toothbrush is not vibrating
My Sonicare toothbrush turns off by itself
Check the terms of your warranty and start a product exchange or repair
Start a product exchange
Apply for a warranty replacement product from Philips
Warranty
Our product warranty policies
Contacting Philips
We're happy to help you