2 year warranty
Moments is available if you have the Philips Avent Baby Monitor+ app version 1.8.0 or higher.
You also need a compatible Philips Avent Connect Baby Monitor with the correct firmware:
If Moments is still missing, try to update the app. You can also check the model, firmware and online status of your baby monitor.
It would also be a good idea to make sure you have logged into the account linked to the subscription.
The information on this page applies to the following models: SCD971/37, SCD973/37, SCD971/26.
Can I use SenseIQ without the mount?
How secure is the data stored and transmitted on my Philips Avent Connected Baby Monitor?
Is subscription to Cry Translation automatic?
Does SenseIQ require wearables?
Does SenseIQ monitoring require a paid subscription?
Why is there a brief 'cooldown' period on Cry Translation?
What is the breathing and movement analysis?
What is SenseIQ in the Premium Connected Baby Monitor?
Does Avent Premium Connected Baby Monitor require Wi-Fi?
Does the Cry Translation feature require Wi-Fi?
What personal data is analyzed and stored by SenseIQ?
For how old babies is Cry Translation suited for?
Is Avent Premium Connected Baby Monitor a medical device?
What is the Secure Connect System?
Can any other sounds be mistaken for baby cries?
What should I do before I dispose of my Baby Monitor?
How does SenseIQ track my baby’s sleep?
Does the Parent Unit have sleep mode?
Does SenseIQ monitoring require Wi-Fi?
How can I ensure good SenseIQ tracking?
What does the Sleep graph show?
What is the "no signal alert"?
What are the baby's sleep stages?
What is Moments, and how do I subscribe?
How does the Cry Translation feature work?
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