0

Shopping cart

There are currently no items in your shopping cart.

    banner background image

    Take Care of Yourself (TCY)
    Privacy Notice

    This Privacy Notice was last updated on 08-04-2021


    TCY provides personalized healthy lifestyle content and recommendations (“Services”) to users in the US. This Privacy Notice is meant to help you understand our privacy practices when you use our Services, including what data we collect, why we collect it, and what we do with it, as well as your individual rights.

     

    This Privacy Notice applies to personal data collected by the App, which is controlled by or under control of Philips International B.V. or any of its affiliates or subsidiaries (”Philips”, “our”, “we” or “us”).

     

    Please also read our Cookie Notice and Terms of Use, which describe the terms under which you use our Services.

    What Personal Data are collected and for which Purposes


    We receive or collect personal data, as described in detail below, when we provide our Services, including when you access, download, or the App, or use our Services. We may use this personal data as specified below and in general to perform the Services requested by you, to operate, provide, improve, customize, support, and market our Services based on our legitimate interest, or to comply with a legal obligation to which we may be subject. If you do not want us to collect and process your personal data, you may not be able to use the Services.

     

    Personalization Data

    We allow to create a profile in the app. The data is stored locally on the device.

     

    This App uses Google Firebase, an app development service (“Firebase”) provided by Google Ireland Ltd. (“Google”). Firebase uses “cookies” or similar techniques- SDK, which are text files placed in your App. On behalf of Philips, Firebase will use information from your device such as your Device ID, IP address, your IDFA or Google Play Services ID and your MAC address, and replace them with a unique code. When you use the App we will measure the numbers of visits to the App, which pages you visit, your network connection, load times and when the App crashes. We use this information to evaluate and understand your use of the App, to test and analyze performance and ultimately optimize our products and services.

     

    To give you a more personalized experience, we process your Analytics data, including selected tags in the interest profile, click behavior inside the app, interaction with the content inside the app, journal entries, and widget configurations inside the stories to show you the right content and recommendations, In-App messages and Push Notifications. 

     

    Permissions

    The App may request your permission to send push notifications.

     

    • We use the to notify you about scheduled actions, newly added content or when you have not opened the app for two weeks. 

     

    With whom are Personal Data shared?

    Philips may disclose your personal data to third party service providers, business partners, or other third parties in accordance with this Privacy Notice and/or applicable law.

     

    Service Providers

    We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services.

     

    We may share your personal data with the following service providers:

    •  IT and Cloud Providers

        These service providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or provide the Services. 

    • Analytics Service Providers

        These service providers deliver the necessary hardware, software, networking, storage, and/or related technology that we require to perform App analytics. 

     

    Philips requires its service providers to provide an adequate level of protection to your personal data similar to the level that we provide. We require our service providers to process your personal data only in accordance with our instructions and only for the specific purposes mentioned above, to have access to the minimum amount of data they need to deliver a specific service, and to protect the security of your personal data.

     

    Other third parties

    Philips may also work with third parties who process your personal data for their own purposes. Please read their privacy notices carefully as they inform about their privacy practices, including, what type of personal data they collect, how they use, process and protect them.

     

    If Philips shares personal data with a third party that uses your personal data for their own purposes, Philips will ensure to inform you and/or obtain your consent in accordance with applicable laws before we share your personal data.

     

    Philips sometimes sells a business or a part of a business to another company. Such a transfer of ownership could include the transfer of your personal data directly related to that business, to the purchasing company. All of our rights and obligations under our Privacy Notice are freely assignable by Philips to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your personal data to any of our affiliates, successor entities, or new owner.

     

    • Cross-border transfer

    Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer (if any) of information to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.

     

    How long do we keep your data?

    We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which the data is collected. The criteria we use to determine our retention periods include: (i) the length of time you use the App and Services; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

     

    Your choices and rights

    If you would like to submit a request to access, rectify, erase, restrict or object to the processing of personal data that you have previously provided to us, or if you would like to submit a request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at privacy@philips.com. We will respond to your request consistent with applicable law.

     

    In your request, please make clear what personal data you would like to access, rectify, erase, restrict or object to its processing. For your protection, we may only implement requests with respect to the personal data associated with your account, your email address or other account information, that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

     

    Please note that if you make use of (some of) your choices and rights, you may not be able to use, in whole or in part, of our Services anymore.

     

    We protect your personal data

    We take seriously our duty to protect the data you entrust to Philips against accidental or unauthorized alteration, loss, misuse, disclosure or access. Philips uses a variety of security technologies, technical and organizational measures to help protect your data. For this purpose we implement, among others, access controls, use firewalls and secure protocols.

     

    Special information for parents

    While the Services are not directed to children, as defined under applicable law, it is Philips policy to comply with the law when it requires parent or guardian permission before collecting, using or disclosing personal data of children. We are committed to protecting the privacy needs of children and we strongly encourage parents and guardians to take an active role in their children’s online activities and interests.

     

    If a parent or guardian becomes aware that his or her child has provided us with his or her personal data without their consent, please contact us at privacy@philips.com. If we become aware that a child has provided us with personal data, we will delete his/her data from our files.

     

    Changes to this Privacy Notice

    Our Services may change from time to time without prior notice to you. For this reason, we reserve the right to amend or update this Privacy Notice from time to time. When we update this Privacy Notice, we will also update the date at the top of this Privacy Notice.

     

    We encourage you to review regularly the latest version of this Privacy Notice.

     

    The new Privacy Notice will become effective immediately upon publication. If you do not agree to the revised notice, you should alter your preferences, or consider stop using our Services. By continuing to access or make use of our Services after those changes become effective, you acknowledge that you have been informed and agree to the Privacy Notice as amended.

     

    Contact Us

    If you have any question about this Privacy Notice or about the way in which Philips uses your personal data, you may contact Philips and/our Data Protection Officer here. Alternatively, you have the right to lodge a complaint with a supervisory authority competent for your country or region.

     

    Koninklijke Philips N.V.

    High Tech Campus 5

    5656AE, Eindhoven

    The Netherlands

     

    Additional information for California Residents

     

    California Civil Code Section 1798.83 permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.  If you are a California resident and like to make such a request, please visit our privacy website: http://www.philips.com/a-w/privacy/questions-and-feedback.html.

     

    Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following details regarding the categories of Personal Information that we collect and process about California residents via the Device and/or the App.  For details on how we handle Personal Information pursuant to the CCPA in other contexts, please go here. Under the CCPA, “Personal Information” is information that identifies, relates to, or could reasonably be linked with a particular California resident or household.

     

    Sources of Personal Information

    We collect Personal Information from:

    •  Our interactions with you through the Device and/or the App; and

    Collection and Disclosure of Personal Information

    The following chart details which categories of Personal Information about California residents we plan to collect, as well as which categories of Personal Information we have collected and disclosed for our operational business purposes in the preceding 12 months.

    Categories of Personal Information

    Disclosed to Which Categories of Third Parties for Operational Business Purposes

    Internet or network activity information, such as selected interest tags, click behavior, interaction with content, journal entries.

    Our affiliates and subsidiaries; trusted third-party service providers in accordance with this notice;

     

    Use of Personal Information

    We use these categories of Personal Information for the purposes of operating, managing, and maintaining our business, providing our products and services, and accomplishing our business purposes and objectives, as described above under “What Personal Data are collected and for which purposes?”

     

    We do not sell and have not sold Personal Information in the preceding 12 months, as “sale” is defined in the CCPA.  We do not sell the Personal Information of minors under 16 years of age.

     

    Individual Rights and Requests

    If you are a California resident, you may request that we:

    • Disclose to you the following information covering the 12 months preceding your request:
      • The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information;
      • The specific pieces of Personal Information we collected about you;
      • The business or commercial purpose for collecting (if applicable) Personal Information about you; and
      • The categories of Personal Information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such Personal Information (if applicable).
    • Delete Personal Information we collected from you.

     

    To make a request for the disclosures or deletion described above, please contact us at: http://www.philips.com/a-w/privacy/questions-and-feedback.html or (866) 309-3263.  We will verify and respond to your request as described above in “Your Choices and Rights” and consistent with applicable law, taking into account the type and sensitivity of the Personal Information subject to the request.  We may need to request additional Personal Information from you, such as email address, mailing address, or telephone number in order to verify your identity and protect against fraudulent requests. If you make a deletion request, we may ask you to verify your request before we delete your Personal Information.

     

    You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.

     

    Authorized Agents

    If you want to make a request as an authorized agent on behalf of a California resident, you may use the submission methods noted above.  As part of our verification process, we may request that you provide, as applicable:

    • Proof of your registration with the California Secretary of State to conduct business in California;
    • A power of attorney from the California resident pursuant to Probate Code sections 4000-4465;
    • Written permission that the California resident has authorized you to make a request on the resident’s behalf.  This permission must be signed (via physical or e-signature) by the California resident.

     

    If you are making a request on behalf of a California resident and have not provided us with a power of attorney from the resident pursuant to Probate Code sections 4000-4465, we may also require the resident to:

    • Provide you with a written permission signed by the resident to make the request on the resident’s behalf;
    • Verify the resident’s own identity directly with us;
    • Directly confirm with us that the resident provided you permission to submit the request.

    You are about to visit a Philips global content page

    Continue
    Back to top

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.