Yes, you can change/repair the IR code that is sent on button press via the Prestigo 'Help' functionality.
If you want to copy this specific IR code from your original remote, connect the Prestigo to the computer, select the device and choose 'Edit device > Repair a button'.
If all the solutions provided above do not solve the problem, please chat with us (at the upper right corner), call consumer support, or contact your retailer.
