Rated 4.1 out of 5 by 186
Rated 5 out of 5 by Jaco1956 Really love my shaver.
This shaver is giving me a very good shave and I love the design. Work very in the shower and dry fast.
1 August 2016
Rated 4 out of 5 by Jim96C Good shave "wet", not as good dry
The three heads are spaced too far apart. It drags skin when used dry. Works great wet with gel or shave cream. Takes multiple passes to get very close shave.
16 July 2016
Rated 5 out of 5 by Earnie love the shave and the automatic cleaning is amazing
I like this shaver and its features I could not be leave the difference between my old shaver and this one
29 June 2016
Rated 1 out of 5 by RLHCA The worst electric shaver I ever used, the Norelco S9311/84
I applaud Philips for actually publishing negative customer reviews. I agree with the negative comments and add my review to that list.
I’ve used Norelco rotary shavers for over 30 years, upgrading to the S9311/84 in July 2015 based on the marketing hype. Among the many negatives, it gives nothing close to a clean shave, is far overpriced, and is very difficult to clean thoroughly.
In addition to the customer reviews, I’d initially check the independent rating services before considering a Norelco. It’s instructive to note that:
• Consumer Reports has no 9000 Series in its recommendations!
• Neither does BestReviews.
• ShaverList includes the 9700 Norelco in its ratings, but no other 9000 model.
It must be humbling for Norelco to find its ‘top of the line’ products with so little attention in the ratings after being tested by the independents.
19 June 2016
Rated 1 out of 5 by firefighter8322 damaged product stopped working
The cleaner broke after 1 month- no it was not dropped.
The cutters or blades will not stay attached for even one shave!
16 June 2016
Rated 1 out of 5 by bnuns409 Base is defective - DO NOT BUY
Similar to other reviewers, when I have the razor in the base, it will run the clean cycle without me actually pushing the clean cycle button. Sometimes it runs the clean cycle 3-4 times in one charge (and even runs when it's not being charged).
AVOID THIS RAZOR
21 May 2016
Rated 1 out of 5 by Boren Not so happy with this product
I am a bald man I use the razor to shave my head as well as my face. The design of the product is good. The battery only lasts long enough to shave 1.5 times and then you have to re charge. The base runs all the time even when the razor is not in it. When I place the razor in the base it cleans all the time. It does the first cleaning and then cleans again when ever it wants. It has used three of the cleaning fluid in the last five months.
10 May 2016
Rated 1 out of 5 by arnnad Excellent shave but inferior design
Have used Norelco's for 60 yrs[I'm 82] and this gives the best shave. Close, fast and easy on the skin. However, the design is poor. The clips holding the head to the body don't give me confidence. A previous unit didn't hold the head and it flew off when trying to dry the unit. Today, when removing one of the heads to deep clean some interior pieces of plastic broke off. Since the head now won't seat it's going back to Costco.
Compared to my 10-15 yr old Norelco, this razor, despite the excellent shave, is an example of inferior materials and faulty design.
26 April 2016