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Sonicare DiamondClean Smart Sonic electric toothbrush with app

Personalized coaching, Smart brush head sensors, Smart brush head recognition, 5 modes, 3 intensities HX9924/91

Troubleshooting

How to connect my Philips Sonicare Toothbrush with the Sonicare App

Find out how to connect your Philips Sonicare Toothbrush to the Sonicare app. Or connect the Philips Sonicare For Kids Toothbrush to the Sonicare For Kids App.

Sonicare App compatibility

You can only connect the following Philips Sonicare Toothbrushes to the Sonicare App or Sonicare For Kids app.

Sonicare App Compatible

  • DiamondClean Smart Toothbrush
  • FlexCare Platinum Connected Toothbrush

Sonicare For Kids App Compatible

  • Sonicare For Kids Connected Toothbrush

Instructions to connect your toothbrush to the Sonicare App

Use the following steps or below video to connect your Philips Sonicare Toothbrush to the Sonicare App.

  1. Install the latest version of the Sonicare App
  2. Turn on Bluetooth on your smartphone
  3. Turn on your toothbrush by taking it off the charger or pressing the mode button
  4. Open the Sonicare App and tap ‘Brush’ on the top right corner. Make sure that your toothbrush is next to your smartphone
  5. Your toothbrush is now syncing
Play Pause

Instructions to connect your toothbrush to the Sonicare for Kids App

Use the following steps or below video to connect your Philips Sonicare For Kids Toothbrush to the Sonicare For Kids App.

  1. Install the latest version of the Sonicare for Kids App
  2. Turn on Bluetooth on your smartphone
  3. Turn on your toothbrush by taking it off the charger or pressing the mode button
  4. Open the Sonicare for Kids App and tap ‘Brush’ on the top right corner. Make sure that your toothbrush is next to your smartphone
  5. Your toothbrush is now syncing
Play Pause

The information on this page applies to the following models: HX9924/91 , HX9903/30 , HX9957/61 , HX9957/38 , HX9924/37 , HX9924/36 , HX9924/35 , HX9924/34 , HX9903/33 , HX9903/32 , HX9903/31 , HX9903/61 , HX9924/61 , HX9954/56 , HX6325/70 , HX9192/30 , HX9984/08 , HX9984/48 , HX9984/28 , HX9984/19 , HX9957/51 , HX9194/53 , HX9194/54 , HX9903/01 , HX9924/41 , HX9924/21 , HX9924/11 , HX9924/01 , HX9903/41 , HX9903/21 , HX9903/11 , HX9945/01 , HX9985/01 , HX9985/41 , HX9985/21 , HX9985/11 , HX9945/08 , HX9985/48 , HX9985/28 , HX9985/18 , HX9985/08 , HX9193/05 , HX9192/01 , HX9192/02 , HX9193/03 , HX9193/04 , HX9194/08 . more less

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