3000 series LCD TV

81 cm (32"), Full HD 1080p, digital TV 32PFL3506H/12

Frequently Asked Questions

What issues in Philips TV are solved with a software upgrade?

Every software update solves different issues. A software update ensures that your TV is performing optimal in accordance with the latest technological developments.

To check if there is new software available for your TV, you have to check if the software version on the Philips support website is higher than the software version in your TV and update it if necessary.

Follow these procedures to check the current software version on your TV:

  1. Press the [Home] button on the remote control to access the home menu
  2. Use the [Cursor buttons] to select [Setup] and press the [OK] button to confirm
  3. Select [Software settings] and press the [OK] button
  4. Select [Current software info] and press the [OK] button to display the current software version on your TV set
Setup Menu

Check software version

Check the software version against the latest TV software on the Philips support website. Refer to the SOFTWARE & DRIVERS section.

  1. If the TV software version is lower than the version posted on the website, this means the software of your TV set needs to be upgraded
  2. Follow the instruction in the user manual or readme file of the firmware upgrade on how to upgrade your software
  3. Do not install a lower version of software than the current version installed on your product. Philips cannot be held liable or be made responsible for problems caused by a software downgrade.

The latest software solves the issues below:

Note: Each release contains all solutions identified in the earlier version.

TPM61E_2.24 (Date published: 2012-09-12)

  • TV does not response to the remote control when you switch to France 24 or Balkan TV channels via Teledünya digital service provider (Only applicable to Turkey)
  • Picture freezes and TV does not response to the remote control when you switch to Mezzo channel (Only applicable to Serbia)
  • TV has no video after startup when you connected a set-top box (STB) through HDMI (Only applicable to France)
  • YouSee channel allocation (Only applicable to Denmark)
  • Changed the default [Visual impaired] option from on to off

TPM61E_2.23 (Date published: 2012-04-20)

  • TV turns off and on by itself while watching DI.TV channels (Only applicable to Italy)
  • Stofa cable provider option is added to the DVB-C installation cable provider list (Only applicable to Denmark)
  • Missing UPC channels (Only applicable to Netherlands)
  • Picture freeze when you playback motion .jpeg file
  • A different audio is heard on some digital channels (Only applicable to Mauritius)

TPM61E_2.21 (Date published: 2012-03-01)

  • Introduction of new product ranges

TPM61E_2.20 (Date published: 2011-11-25)

Important: You are highly recommended to upgrade your TV to this software as it covers major certification.

  • TV turns off and on by itself while watching channel NT1 (Only applicable to France)
  • Digital service provider selection is provided in the channel installation menu (Only applicable to Denmark)

TPM61E_2.19 (Date published: 2011-10-06)

  • Intermittent sound lost when you connect an external device via HDMI
  • Multifeed option is disabled in Sky channels (Only applicable to Germany)

TPM61E_2.17 (Date published: 2011-09-14)

  • With this software your TV is ZIGGO, UPC, and Com Hem certified
  • Change the default picture format to [Wide screen]
  • Channel list update message pops up after switching channels

TPM61E_2.14 (Date published: 2011-07-15)

  • With this software your TV is Saorview certified (Only applicable to Ireland)
  • Enable channel reorder function for all service providers except Ziggo (Only applicable to Netherlands)
  • Allow users to disable the “4 hours automatic shut down” feature in the [Auto switch off] menu

TPM61E_2.11 (Date published: 2011-06-15)

  • Improved German and Swedish OSD translation
  • Improved Active Control Demo behavior

TPM61E_2.07 (Date published: 2011-05-10)

  • No digital cable (DVB-C) channels were found during the installation (Only applicable to Germany and Norway)

TPM61E_2.03 (Date published: 2011-04-08)

  • Initial production software

The information on this page applies to the following models: 32PFL3506H/12 , 42PFL3506H/12 .

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