- 10 Mbps or faster internet access for 1080p video call.
- Google account
- External USB camera with a built-in mic which supports Android 9.0 and later. (We cannot guarantee that any particular camera will work. We have tested with the 2 Logitech models below)
- Tested compatible cameras: LOGITECH C920s and C922
- The Google Duo Application must be installed on your Philips Google TV. If you did not install it during setup, please see the FAQ entitled “How do I add applications to my Philips Google TV?”
- For more details on how to get started using Google Duo once the application is installed please visit: https://support.google.com/duo#topic=6376099
How do I use Google Duo on my Philips Google TV?
Published on 2022-06-24
Google Duo is an app that provides simple, high-quality video calls right from your TV. To start calling with Google Duo, the following are required:
How do I connect a camera to my Philips Google TV
Below is an example of how to connect and place USB camera.

How do I troubleshoot Google Duo on my Philips Google TV?
USB camera doesn’t work
You cannot hear other party
The other party cannot hear you
NOTES
- Check if USB camera supports Android 9.0 or later. (May be listed on USB camera packaging or manufacturer website)
- Check if USB camera is connected to the TV.
- Turn off the TV and disconnect/reconnect USB camera. Turn the TV back on and reopen the Duo app.
- If issues persist, please visit the Duo support page and check the Troubleshoot section. (https://support.google.com/duo)
You cannot hear other party
- Check if the volume of the TV is muted or very low. (Unmute or turn the volume up)
- Have the other party check their camera and/or mic settings. They may need to disconnect/reconnect their USB camera or mic.
- If issues remain, please visit the Duo support page and check the Troubleshoot section. (https://support.google.com/duo)
The other party cannot hear you
- Have the other party check if their volume is muted or very low. (Have them unmute or turn the volume up)
- Check if USB camera is connected to the TV.
- Turn off the TV and disconnect/reconnect USB camera. Turn the TV back on and reopen the Duo app.
- If issues remain, please visit the Duo support page and check the Troubleshoot section. (https://support.google.com/duo)
NOTES
- If connectivity issues arise, please turn on Data Saving Mode in the Google Duo app under Settings > Call Setup > Data Saving Mode. This reduces the necessary bandwidth as well as the call quality.
- A Google account is required. Sign in with an existing account or create a new one. If there is one already signed in on your Android TV, select the account that you want to use.
- Compatibility of USB cameras with this Philips 7600 series Android TV may change over time with USB camera hardware and/or software updates.