2 year warranty
If your router will not assign an IP address automatically to your TV, you can connect the TV manually to the router by setting a static IP address. Please follow the steps below.
1) You will need your network’s Default Gateway, IP Address, Subnet Mask, and Primary and Secondary DNS.
2) If you have a Windows PC, You can get this information by running “ipconfig /all” from the cmd window. Click on Start from the taskbar and select “Run”. Then enter CMD and click “OK”.
3) Type “ipconfig /all” and hit “Enter”.
4) You should see a screen like that shown below.
Note: Write down these numbers, you will use them later. You may need to scroll up in the window to see the infomation.
5) Press “Menu” on the remote and select “Setup” and press “OK”.
6) Select “Installation”, then “Network” and press “OK”.
7) Select “IP configuration” and press “OK”.
8) Select “IP setting mode” and press “OK”. Select “Manual” and press “OK”.
9) Select “IP address” and press “OK”. Enter an IP address that is toward the end of the range.
Note: For example if your IP address was 192.168.1.101 then enter 192.168.1.222. The TV will not work above .254. Always try .222 first and if that doesn’t work go lower. Make sure to keep the first part of the IP address the same as the Default Gateway i.e. 192.168.1.### or whatever your Default Gateway is.
10) Select each of the remaining fields and enter the information recorded from step 4 or 5: Subnet mask, Default gateway, Primary DNS, and Secondary DNS. Make sure to use the complete address that were given from the computer.
Note: If there is only one DNS listed enter that same number into both Primary and Secondary DNS spots.
11) Once the manual IP address is entered select “Connection test” from the “Network” sub menu. It should pass. If it does not repeat the steps above with a different IP address, try ###.###.#.123
The information on this page applies to the following models: 43PFL4909/F7, 43PFL4609/F7, 65PFL4909/F7. Click here to show more product numbers ›
What can I do if my router will not assign an IP address for my Philips TV?
Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product?
When should I run the auto program feature on my Philips TV?
Why is the picture on my Philips TV distorted (stretched out, short and fat, black bars on side or top, etc.)? Is there something I can do to make it better?
How do I update my Philips TV, Home Audio or Home Video device?
Do I have the correct version of the MediaConnect software running on my PC?
How do I turn on subtitles on Netflix?
Why doesn’t the picture fill the full screen when on my Philips TV?
Why am I getting a black and white picture?
How do I connect my 2011 or 2012 Philips TV to the internet?
How can I watch 3D movies?
How can I program my Philips remote to work with my order devices?
How can I view output from my computer on my Philips TV? I see an error message stating "Change resolution" on the TV.
How can I make JPEG images loop during playback on my Philips TV?
What does it mean if I see this error message: "State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation" when running a connection test.
My TV did not come with a MediaConnect CD, where do I find the CD Code to download the software?
When I connect my Philips TV to a home theater the audio and video are not in sync.
What is MediaConnect?
Why am I not getting audio from my Philips TV?
What are the recommended operating and storage, humidity and temperature levels for my Philips product?
How do I clean my Philips TV screen?
Does Vudu work in Canada?
Where can I find the MediaConnect Code?
Does my Philips device have the MediaConnect feature?
Why are some off-air channels now missing from my Philips TV?
Looking for something else?
Discover all Philips Support options