Healthy lifestyles start here. Sign up for updates
2 year warranty
Expert tips and inspiration
Electric toothbrushes
All series
Philips Sonicare DiamondClean Smart 9500 Sonic electric toothbrush with app
Support
HX9924/41
Available in
Go to shop
Register your product
Register within 90 days after purchase and get an extended warranty (conditions may apply).
Eco Passport
User Manual
All (25)
Do I need an Alexa device to reorder replacement brush heads for my Sonicare?
How does the pressure sensor feedback work on my Sonicare toothbrush?
Can I use my Philips Sonicare Toothbrush in the shower?
How do I enable or disable the pressure sensor on my Sonicare?
How do I reorder Sonicare replacement brush heads with Alexa?
C3 Premium Plaque ControlStandard sonic toothbrush heads
G3 Two-in-one4-pack brush heads
TongueCare+Tongue brushes
C3 Two-in-one2-pack brush heads
C3 Two-in-one4-pack brush heads
G3 Two-in-one2-pack brush heads
W3 Premium White2-pack standard sonic toothbrush heads
C3 Two-in-one3-pack brush heads
G3 Two-in-one3-pack brush heads
G3 Premium Gum CareStandard sonic toothbrush heads
I cannot connect my toothbrush to the Sonicare app
I cannot access any features of the Sonicare app
My Sonicare toothbrush vibrates too powerfully
My Sonicare toothbrush is not charging
My brush head falls off my Sonicare toothbrush
Check the terms of your warranty and start a product exchange or repair
Start a product exchange
Apply for a warranty replacement product from Philips
Warranty
Our product warranty policies
Contacting Philips
We're happy to help you