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    Philips Support

    How to improve the sound quality of my Philips TV?

    Published on 2016-12-29

    In order to improve the sound quality, make sure that you observe the following guidelines:

    • Check the quality of the incoming signal on the TV with a different Source like DVD or VCR
    • Splitting the signal will make it considerably weaker. If you use an antenna cable splitter: connect the antenna directly to the TV without the splitter.
    • Check your cables and cable-connections
    • Make all your cables as short as possible
    • Use high quality antenna cable
    • Connect the plugs well into their sockets

    Check whether the sound quality has improved. If not:

    You can use the [Auto Mode] button on the remote control to set your TV to a predefined sound mode settings that will give you the best sound quality.

    Alternatively, follow these steps to select the settings that suit your preferences:

    1. Press the [Menu] button on the remote control to display the main Menu
    2. Select [TV settings] and press the cursor [Right] to display the TV settings Menu
    3. Press the cursor [Down] to select [Sound] and press the cursor [Right] to display the sound Menu
    4. Press the cursor [Up] or [Down] to access the [Sound] settings
    5. Press the cursor [Right] to select and the cursor [Up] or [Down] to adjust them according to your preferences
    6. Press the [Menu] button to exit the Menu
    7. If you see the mute symbol [Mute] on the screen, deactivate the mute feature by pressing the [Menu] button on the remote control

    If the TV is connected to the audio system:

    1. Check the connection with the audio system
    2. Switch the audio system to the correct Source
    3. Turn the volume of the audio system up

    If you do not have sound or bad sound on one or a few channels, the problem is with the reception or the broadcasting quality of these channels.

    Reinstall the analogue and digital channel(s):

    Follow the below 10 steps to program the TV:

    1) Press the [Menu] button on the remote control to access the main Menu
    2) Press the cursor [Down] to select [Installation] and press the cursor [Right]
    3) Press the cursor [Down] to select [Channels] in the Installation Menu and press the cursor [Right] to enter the Channels Menu
    4) Select [Auto program] in the Channels Menu and press the cursor [Right] to [Start NOW]
    Note: If any of the channels are locked, the screen will prompt you to enter your PIN code in order to enter the Installation Menu.

    5) Press the [OK] button
    6) Select Cable or Antenna in the Installation mode

    • When Antenna is selected, the TV will detect antenna signals and will search for antenna TV (NTSC and ATSC) channels available in your local area
    • When Cable is selected, the TV will detect cable company supplied signals and will search for cable TV (NTSC, ATSC, QAM modulated) channels available in your area
      Note: Make sure that registration with your cable TV provider and connection of equipment are completed.

    7) Press the green button [Start] to start auto programming
    8) The Menu screen disappears and the progress of auto programming is displayed. The progress bar indicates the number of analog and digital TV channels found.

    When Auto programming is complete, a message appears confirming the completion.

    9) Press the blue button (FINISH) and the TV returns to the Installation menu
    10) Press the [Menu] button to exit the menu

    If the problem is still not solved, contact the broadcaster or your provider to verify whether there is a broadcasting problem.

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